FAQs
Getting started
What is Shoots?
Shoots connects models with fashion and e-commerce brands for paid photo and video shoots. Brands post shoots, models apply, and Shoots handles the booking and the payment in between.
Where does Shoots work?
In Greater Cairo for now, from Maadi and Zamalek to New Cairo, Sheikh Zayed and 6th of October. We will add more cities as we grow.
How do I sign up?
Tap Sign Up, enter your email and type the code we send you. There is no password to remember. Then choose whether you are a model or a brand and complete your profile.
Can I look around before signing up?
Yes. Tap Continue as a Guest to browse open shoots and public model profiles. You need an account to apply, post or chat.
Models
Do models pay anything?
No. Shoots is free for models. The pay shown on a shoot is what you receive. Brands pay Shoots, and our fee comes out of what they pay, not out of your pay.
How do I get booked?
Apply to shoots that suit you on Discover. The brand reviews applicants and may shortlist you, which opens a chat. If they send you an offer, read it and accept it in the app. The booking is confirmed once the brand pays Shoots, and then you see the exact location.
How is my experience level decided?
When you sign up, you answer a short survey about your experience. Shoots then suggests a level from that survey, the shoots you complete on Shoots and private ratings from brands, and our team confirms it. Your profile says "not yet confirmed" until we do.
Why does my profile say "not yet confirmed"?
Our team has not checked your details yet. If you change details we already confirmed, such as your height or experience, they go back for review.
How do I mark which days I can work?
Open your profile and tap Manage availability. Mark dates as available or unavailable. Brands searching for a date only see models who marked it available.
What kinds of shoots are on Shoots?
Fashion, e-commerce product photos, beauty and skincare, lifestyle, fitness, editorial and commercial campaigns. Swimwear and lingerie shoots are not allowed on Shoots right now.
How old do I need to be?
You must be 18 or older to join as a model.
Brands
How do I post a shoot?
Complete your business profile, including your logo and Instagram page. Then tap Post a shoot and add the date, time, place, pay, the models you need and how the content will be used. Models see it and can apply straight away.
Why do I need to add a logo?
Your logo shows on every shoot you post, so models can see who they would be working with. You cannot post a shoot without one.
How do I choose models?
Open your shoot to see who applied. Shortlist the models you like, which opens a chat, then send a booking offer. You can also browse models by date, look, area and specialty and send them an offer directly.
Do I have to credit Shoots?
Yes. Credit Shoots (@shootsapp) in the description of every social media post that uses content from the shoot. Shoots may also post the finished content on its own social media.
What does "Business review" mean?
Our team checks new brands. Until we do, your shoots still appear, but without the green tick that shows a reviewed business.
How do I rate a model?
After you mark a booking as completed, the app asks you to rate the model. Only the Shoots team sees ratings. They help us confirm experience levels.
Payments
How does payment work?
On paid shoots, the brand pays Shoots, not the model. A 50% deposit confirms the booking, and the balance is due as stated on the shoot. Shoots keeps its fee and pays the model after the shoot.
How do brands pay Shoots?
By InstaPay. Open the booking to see the amount, the InstaPay number and a reference code. Send the money with the reference in the note, then upload a screenshot of the transfer in the booking. Shoots checks it arrived and confirms the booking.
When do models get paid?
After the shoot is completed and the brand has paid in full. You can follow the status on the booking page under Your payment.
What is a collab?
A collab pays the model with the product instead of money, such as the outfit or skincare set from the shoot. The brand gives the product to the model directly and pays Shoots a flat collab fee of EGP 500 to confirm the booking. A shoot can also pay money and a gift together.
Why can I not pay the model directly?
Paying through Shoots protects both sides. The model knows the booking is real once the deposit is in, and the brand has a record if anything goes wrong. Keep payment on Shoots for any model you meet here.
Safety and privacy
What can other people see about me?
Models show their first name only, plus age, height, look, area, photos and experience. Your last name, date of birth, phone number and email stay private. Brands show their name, logo, area and description.
Why are phone numbers hidden in chat?
Chat hides phone numbers, emails, links and social handles so bookings and payment stay on Shoots, where both sides are protected. Every message is reviewed by a Shoots admin.
When do I see the exact shoot location?
Before booking, models see the area only. The exact address appears once the booking is confirmed.
How do I report a problem?
Use the report option on any shoot, profile, booking or chat. Our team reviews every report and may suspend accounts. For anything urgent, contact us.
Your account
How do I turn notifications on or off?
Go to Settings and use the notifications switch. To change alerts on your phone itself, tap Phone notification settings.
How do I cancel a booking?
Open the booking and tap Cancel booking. Please cancel as early as you can. Late cancellations and no-shows can lead to your account being suspended.
How do I delete my account?
Go to Settings and tap Request account and data deletion. Your profile leaves Shoots straight away, and our team deletes your data.
How do I contact Shoots?
Tap Contact us at the bottom of any page. You can send us an email with your mobile number, and we reply by phone or WhatsApp, or message us on WhatsApp directly.